Privacy Policy
Dadant & Sons has been a longtime companion to the beekeeping community. Since 1863 we’ve taken pride in the trust beekeepers have placed in us and our products. Your privacy is important to us and an important part of that trust. Any information we collect from you is used entirely within Dadant & Sons, Inc. and our subdivisions – we will never sell or give away any of your information to third parties. We do not share any SMS opt-in or phone numbers used for the purpose of SMS. Your Information is used solely to give you a better experience when shopping with Dadant & Sons.
What Information do we Collect?
We collect the following information:
- Name, Address, Phone Number, Fax Number, and Email Address
- Demographic Information, Preferences, and Interests
- Information Relevant to Customer Surveys and Offers
For a look at the list of cookies we collect, view the “List of Cookies we Collect” section at the bottom of this page.
What do we do with the Information we Collect?
- Internal Record Keeping
- Improve Products and Services
- Send Promotional Emails
- Website Improvements
- Coordinate with State, Government, and Environmental entities at their request to alert the beekeeping community of potential issues.
How do you Protect my Privacy?
To prevent unauthorized access or disclosure, we have physical and electronic protections in place along with policies for accessing and handling the information we collect.
How do you Collect my Information?
When browsing websites, the website will send information to your web browser that will then store a file called a cookie on your computer. A cookie holds certain information from your time on a website, such as the contents of your shopping cart, settings you’ve selected, and other information from your time on a website. Overall, cookies help us provide you with a better shopping experience.
What if I don’t want you to Collect my Information?
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. Refer to your browser’s documentation for instructions on how to disable cookies.
Links to External Websites
Our website may contain links to other websites you may be interested in. When you click one of these links, you will be leaving our website and accessing a different website that will have a different privacy policy. We can no longer ensure the protection of your privacy once you leave our website. You should view the privacy policy of the website you’re visiting to ensure the protection of your privacy.
Controlling your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at orders@dadant.com.
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you are interested.
You may request details of the personal information we have collected about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of this information, please write to:
Dadant & Sons, Inc.
51 S 2nd St.
Hamilton, IL 62341
If you believe that any of the information we have collected on you is incorrect or incomplete, please write to use at the above address or email us at orders@dadant.com. We will promptly correct any information found to be incorrect.
SMS terms and conditions:
This currently applies only to Dadant & Sons, CHICO (530) 893-0921 and Dadant & Sons, WATERTOWN (920) 261-5363. None of our other branches have SMS capability at this time.
Information obtained as part of the SMS consent process found below will not be shared with third parties. No information collected from our website will be utilized in any way to obtain consent for SMS messaging. Customer may Opt-In (Grant consent) for SMS messaging by texting the word "START" to the following branch of your choice:
- Dadant & Sons, CHICO (530) 893-0921
- Dadant & Sons, WATERTOWN (920) 261-5363
Customers May Opt-out (revoke consent) of SMS messaging at any time by texting the word "STOP" to the following branch of your choice:
- Dadant & Sons, CHICO (530) 893-0921
- Dadant & Sons, WATERTOWN (920) 261-5363
Once opted-out you will receive no further SMS communication. You can Opt back in at any time by texting "START" to the branch of your choice as above. This agreement for SMS will not be shared with third parties or other branches. Opt-in and Opt-out of your consent is branch specific and must be sent independent of each other. For example consent granted to Dadant & Sons, WATERTOWN will not be shared with any other branch.
If you have consented to receive text messages from:
- Dadant & Sons, CHICO (530) 893-0921
- Dadant & Sons, WATERTOWN (920) 261-5363
You may receive text messages related to customer support, following up on messages you have sent to us. In a direct to you manner to answer your questions. For example, we may notify you of shipping updates such as tracking numbers or links to track your shipment. Provide you with photos or links to provide you a better customer service experience. We do not utilize SMS messaging for marketing purposes. SMS message frequency will vary depending on the conversation that is currently taking place with you. But is estimated at anywhere from 1 to 50 messages per interaction. Message and data rates imposed by your carrier may apply (refer to your carrier for those rates). We charge no fees for this service.
